How To Pick An Overnight Courier Service

Demand for overnight delivery is on the increase. Whether you’re a business rapidly trying to meet the needs of a growing customer-base or you’re an individual trying to send a personal package to a loved one, an overnight courier service is invaluable!

There are so many overnight couriers competing on the market and it can be difficult to pick which one suits your needs best.

If you’re in need of a next day courier service, read on to find out what you should be looking at to make sure you get the best service!



Courier services are more premium than your standard national mail service. They often have enhanced capabilities to track your parcels, deliver them faster, and have vehicles in their fleet designed to accommodate specialist items.

There’s no use, however, in getting quotes and researching a particular courier service if they do not actually have the capability to offer you the service you’re looking for.

Are you in need of a specialised courier service? Do your items need refrigerated? Are the items for medical or industrial use?

Does the courier service have any restrictions on parcel size and weight? You don’t want to face the deadly last minute collection refusal or a sneaky surcharge!

Whatever your specialist requirements, make sure you only pursue overnight courier services that can actually meet your needs!




Think about how valuable your parcels are. How devastating would it be if they were damaged or lost in transit?

To combat any issues like this, check out if the overnight courier service is fully insured!

Do they offer a guarantee or do they have a particular customer services policy in place for cases where something goes wrong?

A good, reliable courier service should be insured, and if they don’t offer any sort of coverage, perhaps it’s time to continue your search for a different company!




To put the minds at ease of both yourself and the recipient eagerly anticipating your delivery, parcel tracking is something you should be considering.

Imagine the mayhem it may cause if your parcel is hours behind schedule without even a trace to its whereabouts.

It’s becoming standard for a reputable next day courier service to offer delivery tracking.

Find out what sort of technology the courier service uses to track their deliveries.

You’ll also want proof of delivery to protect your own businesses’ reputation should the delivery be delayed.

Make sure you are getting a streamlined, efficient service from your courier service, and that they’ll always keep you in the loop regarding the status of your delivery. You shouldn’t have to chase things up!




For commercial deliveries, it is crucial to keep in mind that the courier service acts as an extension of your business. For some business models, the courier might be the only human interaction a customer has with a service.

Or imagine sending a parcel to your in-laws, only for the delivery driver to bark at them on arrival or chuck the parcel haphazardly on their doorstep?

It’s vital that you pick a courier service that gives a good impression to delivery recipients.

How you can you establish a courier’s reputation without having any prior experience with them yourself?

Look at their reviews and see what previous clients have said. This will give you a solid indication of the reliability and conduct of the courier.

Whilst everything else might look perfect on paper up until this point, the reviews could be the deciding factor in your decision to go with a particular courier.




It may be tempting to gather quotes from several couriers and pick the cheapest of the bunch. Don’t fall into this trap!

Low cost doesn’t necessarily equate to best value.

Low costs may indicate the courier is cutting corners in order to secure you such a budget-friendly price.

You need to take into account all these other factors in order to decide whether the courier is going to meet your needs with a quality service.



Begin Your Search For An Overnight Delivery Service!

Following these steps will simplify the task of picking the perfect overnight delivery courier to meet your needs.

Check out our FAQs to find out more about our courier services.

To answer all your additional overnight delivery queries and to give you an accurate quote for a job, speak to an experienced team member at Caledonian Couriers today.